Privacy Policy

H25 Casino's General Data Protection Policy

This policy outlines how H25 Casino collects, uses, stores, and shares data about its users. By using our services, you agree to be bound by the terms set out below.

What Personal Data Does We Collect?

We collect personal data that can identify you as an individual, including but not limited to:

1. Username
2. Email Address
3. Password (encrypted)
4. Name and Surname
5. Date of Birth
6. Phone Number

Additionally, we may collect non-personal data such as browsing patterns, preferences, and behavior on our website.

Why Do We Collect Data?

We use your personal data for several purposes:

1. To provide a secure online gaming experience.
2. For customer support to answer queries efficiently.
3. To enhance the user experience by providing tailored promotions.
4. Comply with laws and regulations in our operating jurisdiction.

How Long Will You Retain My Data?

We store your personal data for as long as is necessary for the original purpose, or until you request its deletion or we are legally required to delete it. However, even after account closure, some data may be retained in accordance with laws and regulations (e.g., anti-money laundering legislation).

Do We Share Data?

We do not share your personal data with third parties except:

1. For the purposes mentioned above.
2. When required by law or regulation.

How Do I Control My Personal Data?

You have several rights under this policy, including:

1. Right to Access: You can request access to any of your personal data stored with us.
2. Right to Rectify/Update: If you believe the data is incorrect or outdated, let us know and we will correct it if possible.
3. Right to Erase (Deletion): Upon request, we will erase all data except where prohibited by law.
4. Right to Restrict Processing: You can ask that processing of your personal data be limited in specific situations.

To exercise these rights, please contact our customer support team via phone or email.

Security Measures

We take the security and protection of your personal data seriously:

1. Data is encrypted with industry-standard encryption methods (SSL/TLS).
2. Access control measures ensure only authorized personnel can view personal data.
3. Regular audits and penetration tests help identify vulnerabilities.

However, no system is completely secure against breach or unauthorized access. If a significant security incident occurs affecting your rights under the General Data Protection Regulation 2016/679 (GDPR), we will notify you via email in accordance with GDPR guidelines for reporting personal data breaches.

Cookies

Our website uses "cookies" to store and retrieve information about your visits, but these do not contain sensitive or confidential information. For detailed cookie policies, please visit our Cookie Policy page.

Changes and Updates

We may update this policy at any time by posting the new version on our website without prior notice. When such updates occur, it will reflect here.

By using H25 Casino's services after publication of these terms, you acknowledge your understanding and agreement to be bound by them.

If you have questions or concerns regarding our data protection practices or rights, contact us via phone or email.